" I could not be more pleased with the entire experience with DMG! Not only are they very knowledgeable in what they do but the customer service just takes the cake! The entire staff was beyond helpful throughout the process even after the nightmare my insurance caused! Cannot beat this team! "
See What Our Customers Have To Say About Us!
I never write reviews but I need to for this group! Wow! Everyone is professional and nice. They are open to explaining timeframes and explaining what they need to do. Jeremy M was the sales person I worked with. He was always available. He worked with my insurance, got me a rental car, took care of all the paperwork and even picked up and delivered my car to me at work. It's completely hassle free. I recommend this place 100%
Our customer service rep Tim Brown was excellent! He gave us excellent service and updated me as to what was going on with my car as they worked on it. I will definitely recommend this company to friends and people who are looking for an outstanding job on dent repair! My car looks superb, thank you Tim Brown for the service you provided!
Service was excellent. Travis was updating me everyday about the repair. Daniel the owner of PDR was very pleasent. My biggest concern was paying for rental car since i have no rental benefit and I'm very happy that PDR provide me with a rental car at $0 cost.
These guys saved me over 10 grand. They dealt with my insurance company for over a week and prevented them from totaling my car. Not only that, but you cannot even tell it was hit by two hailstorms. Excellent customer service and the work done is far beyond superb.
Thank God I found this company to help me. I used them for hail repair on my vehicle. They did a great job! They assisted me with the claim and really helped me through the process. Some of the other companies I talked to weren't nearly as professional and helpful as this group. My car turned out great and there was no out of pocket cost for me. I'd recommend this company to anyone needing hail repair on their car and I've recommended them to friends.
Both my car and my wife's car got damaged by hail. April was awesome, she helped contact my insurance and handled everything. She made this as worry free as possible. My wife's car is done and it looks great, my car went in next, can't wait to get my baby back. I know it's going to look awesome. Dent mechanic group is one of the few companies out there that has integrity. I would recommend them to anyone.
Excellent service and work! Kept me informed through the entire process. All hail damage is gone and extremely pleased. I definitely recommend them.
EXCELLENT service! They waived my deductible and provided me with a free rental car while mine was getting repaired. I worked with a young man named Travis Stanger who i highly recommend- he was fantastic!
Clint Danielson took the ABSOLUTE BEST care of me! My car car got hit so bad from the hail storm. As he said, NO deductible...& they even provided me with a FREE rental car! I recommend this business for anyone trying to fix hail damage. Literally a FREE repair. Thank you DMG for making my car look new again! Thanks again Clint!
April helped me make my claim with GEICO the day I went to talk with her. She knew exactly how the system worked and this streamlined the whole process. There were no hassles with the adjuster and my car was done when promised. I can think of nothing they could do to improve. They already operate at 100% efficiency.
We were on vacation driving thru Dallas and had a couple of days to pit stop. Called them up and they were able to fix the dents on mine and my partners car. Super easy process and pretty inexpensive as well. The guy was awesome and explained their process so didn't have to worry. I'd recommend them to anyone!
After seeing the amazing work these guys can do, and the integrity and pride they put into the services they perform, this company deserves nothing less than 5 stars. Brilliant and honest management, fantastic customer service, and flawless physical abilities make these guys the best in business. Would recommend to anyone. Keep it up DMG!
Excellent company and owners to do business with. They are honest and provide their services with honesty and integrity, they go above and beyond to please their customers!! There are many companies out there that provide dent repairs buy look no further, this is your business that does an outstanding job. I am thrilled the way my car turned out from the hail damage recently and some other car door dents that they also fixed, you can't tell there was any damage at all. I'm a very satisfied customer!!. I love that they have a lifetime warranty on their services. April sat down with me and we called the insurance company together and she handled it and took control, this put me at ease!! I highly recommend and urge you to use Dent Mechanic Group when in need of dent repair. We are very satisfied to say the least....
I got damage on my new car during the last storm. I only had it for a short time so I was really upset. April and all the guys at Dent Mechanic Group made the repair and dealing with the insurance company so easy! It was such a great experience. I highly recommend them. And an added bonus is they donate to the church if you attend there! Win win! Thank you so much DMG!
I have nothing but good things to say about DMG and Tim. I had no idea how i was gonna fix all the n number of dents in my car after a particularly bad hail storm , and since this was my first car I really didn't know what to expect on fixing the dents. Tim helped me all the way and DMG got me a rental car for the couple of weeks that my dents were being repaired , so everything went pretty smooth and i was never left without a car. I was given constant updates about the insurance paperwork and the progress on the dent repairs. All in all they did an amazing job and my car came back as good as new.
This company was absolutely amazing... To be honest, I was expecting to walk into a dirty shop with rugged looking employees but my experience was the exact opposite of that. They have a beautiful facility with the friendliest staff members and you can tell they take their time to explain everything to you and make sure you understand the entire process. My service coordinator was Travis and he was extremely knowledgeable and great on keeping me updated. Their lead technician, Andrew, worked on my car and had the repairs done in one day. My car looks better than it did when I bought it from the dealership. Apparently Andrew is a well known technician in the PDR industry and runs the Dent Olympics in Orlando, FL every year. I can now see why. Could go on and on about this company. I was referred to them by a family member and they even paid her $100 just for sending me to them. 5 stars!!!!
Came to my house to give an estimate. Worked with the insurance company increasing the reimbursement to cover costs. Transportation from the body shop to the car rental. Kept in contact with me during the repair process. Did a great job on my car. Great job, no suggestions for improving.
DMG fixed the dents for my car and my husband's truck, and they did an excellent job! We didn't have to pay our deductible which was awesome, and they stood there with me when I called insurance to file the claim. DMG had the insurance adjuster come out to their business so they could take care of everything for us. I can't tell a single dent on either vehicle now. I am so thankful we found DMG!
These guys are the best! They got me in when other companies were too busy! I'm so excited to have a hail damage free car again!!!